Delta nods and heads off, glad that he isn't being asked to give feedback on underwear. So he heads off to the register to buy his new scarf. Once that's done he has them remove the tags and settles the scarf back around his neck and is happy to have the protective barrier of a scarf restored. Then, of course, the only thing he can do is wait for...

He doesn't have this man's name.

Oh god what is wrong with him? How could he make that mistake again? God his life is a mess."